Last Updated: September 22, 2026

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These Terms & Conditions govern your use of the GlazeWright website and your interaction with our online estimate, inquiry, and service-request processes.

By accessing this website or submitting an inquiry through the website, you agree to these Terms & Conditions.

 

1. About GlazeWright

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GlazeWright provides professional surface refinishing services for eligible:

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• Bathtubs

• Shower floors and pans

• Shower surrounds

• Freestanding and clawfoot tubs

• Garden, Jacuzzi, and oversized tubs

• Bathroom sinks and vanity tops

• Kitchen and utility sinks

• Bathroom countertops

• Kitchen countertops

• Wall and floor tile

• Other eligible surfaces following review

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Services are primarily provided throughout Wisconsin. Projects outside the primary service area may be considered depending on location, project scope, and scheduling.

 

2. Website Information

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The information provided on this website is intended to give customers a general understanding of GlazeWright's services and refinishing process.

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Website content, service descriptions, images, examples, and other information may be updated from time to time.

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The information on the website does not constitute a guarantee that a particular surface, material, or project will be suitable for refinishing.

 

3. Surface Eligibility

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Not every surface or material is suitable for refinishing.

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GlazeWright may need to review photographs, videos, project information, material, surface condition, and other relevant details before confirming whether a project is appropriate.

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For certain services, material approval from photographs may be required.

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For example, the Kitchen / Utility Sink service applies to eligible non-stainless sinks. Bare stainless-steel sinks are not included.

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GlazeWright reserves the right to decline a project when refinishing is not considered appropriate for the surface or its condition.

 

4. Estimates and Project Scope

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Online estimates and project inquiries are based on the information provided by the customer.

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Customers are responsible for providing accurate and reasonably complete information about:

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• The surface

• Material, where known

• Existing damage

• Previous refinishing or coatings

• Project requirements

• Location

• Photos or videos requested during the estimate process

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The final scope and price may depend on the actual condition of the surface and the preparation or repair required.

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If previously unknown damage or conditions are discovered that affect the project, GlazeWright will communicate the change before proceeding with additional work.

 

5. Pricing

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Pricing varies depending on the:

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• Type of surface

• Material

• Size

• Condition

• Required preparation

• Repairs

• Overall project scope

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Prices shown or discussed during an initial inquiry should not be interpreted as a universal price for every project.

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A project-specific scope and estimate will be provided where applicable.

 

6. Customer Responsibilities

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Customers are responsible for:

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• Providing accurate project information

• Providing clear photographs or videos when requested

• Providing reasonable access to the project area

• Informing GlazeWright about known surface damage or previous coatings

• Following preparation instructions provided before the project

• Following curing and aftercare instructions after the project

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Failure to follow preparation, curing, or aftercare instructions may affect the finished surface and applicable warranty coverage.

 

7. Property Protection

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GlazeWright takes care to protect surrounding surfaces and the work area during refinishing.

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This may include appropriate masking, isolation, preparation, and ventilation procedures based on the project.

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Customers should remove personal belongings and items that could interfere with access to the work area before the scheduled project where applicable.

 

8. Refinishing Results

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Refinishing is intended to restore the appearance and usability of an eligible existing surface.

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The final appearance may vary depending on:

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• Existing surface condition

• Material

• Previous coatings

• Repairs

• Surface preparation

• Existing discoloration or damage

• Project conditions

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GlazeWright does not guarantee that every imperfection, underlying defect, stain, discoloration, or previous repair will become completely invisible after refinishing.

 

9. Curing and Aftercare

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Refinished surfaces require appropriate curing and aftercare.

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Customers must follow the written aftercare and curing instructions provided by GlazeWright.

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Using the surface before the recommended curing period or failing to follow proper care instructions may negatively affect the refinished surface and may affect warranty coverage.

 

10. Warranty

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GlazeWright provides a written workmanship warranty covering adhesion and peeling, subject to the applicable warranty terms and proper care.

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Owner-Occupied Residential Projects

5-year workmanship warranty

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Rental and Commercial Projects

1-year workmanship warranty

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The warranty is subject to the written warranty terms provided for the applicable project.

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The warranty does not override proper customer care requirements or cover conditions specifically excluded under the applicable warranty terms.

 

11. Cancellation and Scheduling

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Project scheduling is subject to availability.

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Customers should contact GlazeWright as soon as possible if they need to change or cancel a scheduled appointment.

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Any project-specific cancellation, rescheduling, or deposit terms communicated during booking will apply to that project.

 

12. Photos and Project Documentation

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Customers may be asked to provide photographs or videos of their surfaces to assist with project assessment and estimating.

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Customers represent that they have the right to provide any photographs or materials they submit to GlazeWright.

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GlazeWright may use submitted materials for project assessment, estimating, documentation, and communication.

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Use of customer project photographs for public marketing or promotional purposes should be subject to appropriate customer permission.

 

13. Before & After Images

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Before-and-after photographs displayed on the GlazeWright website are provided to demonstrate examples of refinishing work.

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Results can vary between projects depending on surface material, condition, preparation, damage, and other project-specific factors.

Images should not be interpreted as a guarantee of identical results for another project.

 

14. Third-Party Links and Services

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The website may contain links to third-party websites, applications, or services.

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GlazeWright does not control third-party websites and is not responsible for their content, availability, security, terms, or privacy practices.

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Your use of third-party services may be subject to those providers' own terms and policies.

 

15. Intellectual Property

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Unless otherwise stated, website content belonging to GlazeWright, including text, branding, graphics, photographs, page designs, and other materials, may not be copied, reproduced, modified, distributed, or commercially used without permission.

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Third-party trademarks, names, or materials remain the property of their respective owners.

 

16. Website Availability

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GlazeWright makes reasonable efforts to keep the website available and functional.

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However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

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Website features, forms, estimate tools, and third-party integrations may occasionally be unavailable or require maintenance.

 

17. Limitation of Liability

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To the extent permitted by applicable law, GlazeWright is not responsible for losses arising from:

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• Temporary website interruptions

• Information submitted incorrectly by a customer

• Reliance on general website information before project assessment

• Third-party websites or services

• Failure to follow preparation, curing, or aftercare instructions

• Conditions affecting a surface that were not reasonably identifiable before work began

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Nothing in these Terms & Conditions is intended to exclude rights or protections that cannot legally be excluded.

 

18. Changes to These Terms

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GlazeWright may update these Terms & Conditions from time to time.

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Updated terms will be posted on this page with a revised Last Updated date.

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Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions to the extent permitted by applicable law.

 

19. Contact GlazeWright

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If you have questions about these Terms & Conditions, our services, estimates, or a scheduled project, contact:

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GlazeWright

Phone: 608-984-9622
Email: hello@glazewright.com

 

Based in Madison, Wisconsin, and serving customers throughout the state. You can also reach us through our website’s Contact page.