Last Updated: September 22, 2026

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GlazeWright ("GlazeWright," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect through our website, how we use that information, how we protect it, and the choices available to you.

By using this website or submitting information through our contact or estimate forms, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

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When you contact GlazeWright, request an estimate, or submit information through our website, we may collect information such as:

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• Your name

• Email address

• Phone number

• ZIP code or location information

• Type of refinishing project

• Information about your bathtub, shower, sink, countertop, tile, or other surface

• Photos or videos of your project that you choose to upload

• Information contained in your messages or project descriptions

• Any other information you voluntarily provide to us

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You are not required to provide information that is not necessary for your particular inquiry. Fields marked as optional on our forms may be left blank.

 

2. How We Use Your Information

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GlazeWright may use the information you provide to:

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• Respond to your questions and inquiries

• Review your refinishing project

• Determine whether a surface may be suitable for refinishing

• Prepare and provide estimates

• Communicate with you about your project

• Schedule or coordinate services

• Clarify project scope and requirements

• Provide aftercare or warranty-related information

• Respond to customer service requests

• Maintain records related to customer inquiries and projects

• Improve our website and customer experience

• Protect the security and integrity of our website and services

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We use your information for legitimate business purposes and to provide the services or information you request.

 

3. Project Photos and Videos

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If you submit photographs or videos of your bathtub, shower, sink, countertop, tile, or other surface, you authorize GlazeWright to use those materials for the purpose of reviewing and assessing your project.

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Project images may be used to:

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• Assess the surface and its condition

• Determine whether refinishing may be appropriate

• Understand project scope

• Prepare an estimate

• Communicate with you about the project

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We will not assume that submitted project photos or videos may be used publicly for marketing purposes unless you have provided appropriate permission.

 

4. How We Share Your Information

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GlazeWright does not sell your personal information.

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We may share information when reasonably necessary to operate the website, process your inquiry, provide requested services, or comply with legal obligations.

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For example, information may be accessible to service providers or technology platforms that help us operate our website, forms, estimate process, communications, or other business functions.

 

We may also disclose information:

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• When required by law

• In response to a valid legal request

• To protect our rights, property, or safety

• To prevent fraud, misuse, or security issues

• When necessary to provide a service you have specifically requested

 

5. Website and Usage Information

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Like many websites, our website and its technology providers may collect certain technical information when you visit the site.

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This may include information such as:

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• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• General website usage information

• Date and time of visits

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This information may be used to help maintain website functionality, understand website usage, improve performance, and protect the website.

 

6. Cookies and Similar Technologies

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Our website may use cookies and similar technologies to support website functionality, remember certain preferences, understand website usage, and improve the user experience.

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Third-party services integrated with the website may also use cookies or similar technologies according to their own privacy policies.

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You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

 

7. Third-Party Services

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GlazeWright may use third-party website, communication, form, scheduling, analytics, hosting, or technology services to operate portions of the website and provide requested services.

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These providers may process information on our behalf or collect information according to their own privacy policies.

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We encourage users to review the privacy policies of third-party services when applicable.

 

8. How We Protect Your Information

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GlazeWright takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

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However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

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For this reason, we cannot guarantee absolute security of information transmitted through the internet.

 

9. How Long We Keep Information

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We retain personal information for as long as reasonably necessary to:

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• Respond to your inquiry

• Provide requested services

• Maintain relevant business and project records

• Meet legal, accounting, or operational requirements

• Resolve disputes or enforce applicable agreements

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The length of time information is retained may vary depending on the type of information and the reason it was collected.

 

10. Your Privacy Choices

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Depending on your location and applicable privacy laws, you may have rights relating to your personal information.

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These may include the right to:

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• Ask what personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Ask questions about how your information is used

• Withdraw consent where processing is based on consent

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Some requests may be subject to applicable legal or business requirements.

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To make a privacy-related request, contact GlazeWright using the information below.

 

11. Children's Privacy

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This website is intended for a general audience and is not specifically directed toward children.

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GlazeWright does not knowingly request or collect personal information from children in connection with services that are not intended for them.

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If you believe a child has provided personal information to us, please contact us so that we can review the information and take appropriate action.

 

12. External Links

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Our website may contain links to other websites or third-party services.

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GlazeWright is not responsible for the privacy practices, content, or security of websites that we do not operate.

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We recommend reviewing the privacy policy of any external website before submitting personal information.

 

13. Changes to This Privacy Policy

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GlazeWright may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

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When changes are made, the updated policy will be posted on this page with a revised Last Updated date.

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We encourage you to review this page periodically.

 

14. Contact Us

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If you have questions about this Privacy Policy, how your information is handled, or a privacy request, please contact:

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GlazeWright

Phone: 608-984-9622
Email: hello@glazewright.com

 

Based in Madison, Wisconsin, and serving customers throughout the state. You can also reach us through our website’s Contact page.